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Delivery and Returns Policy

Delivery:

How long will it take for my order to arrive?

If the item is In stock  we usually dispatch within 24 hours or your order being placed

Please remember to add postal time (3-5 working days) to obtain a complete estimate of delivery to your door.

How will I know order has been despatched?

You will receive an email to confirm when your item has been sent.

Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.

It may be advisable to check with your neighbours to see if a parcel has been left with them, check any other place you might have where the item can  be safely  left if it cannot tt cannot enter  your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.

Returns:

We want to ensure you are always happy when shopping with us. To ensure this, we offer an "absolute satisfaction" guarantee where you can return any unopened item within 7 days of the date of your receipt of your order.

Under the UK Distance Selling Regulations, you have 7 working days (from the day after you receive your goods) to cancel the contract for your order with us.

In this case we will issue you with a full refund however you will need to return the entire order at your cost if you have already received them.

In addition to the Distance Selling Regulations, you can return any item within 7 working days of receipt for a refund of that item or to exchange it for a different size or color. In all cases, the items returned must be in their original condition. All goods will be inspected on return.

The goods are your responsibility until they reach our Warehouse. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning. Please send your returned goods to:

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